Latest News

November 2009. More product news and details of new web site.

ESP announces the general availability of its new "User Report".

For some time now we have been releasing the full content library of questions and answers to suitably trained customers. A natural follow on has been to produce a report which will show, on a person by person basis, all the questions that were answered incorrectly. It will also show the possible answers, the correct answers and the answers given by that individual. This now means that a manager can sit down with a staff member and drill right down to why questions were answered incorrectly. What we now know is that in many cases, the person misread or misunderstood the question, meaning that there is no training need whatsoever.

This report needs building on a customer by customer basis and is a chargeable item.

CALL ESP ON 01494 431188 for more information !!

October 2009. New TNA Functionality announced.

ESP is please to announce that its market leading TNA system now has some additional functionality, targeted at improving efficiency and saving customers money:

-the ability to incorporate images into questions. The image, which can be of virtually anything, will pop up and the person taking the assessment will answer questions about it. For example, it might be a scanned image of an application form and the questions will require an explanation as to what is wrong with it.

-the ability to ask "free text" questions. This means that people can be asked a question which is answered in their own words. Many customers have asked for this, knowing that it provides an invaluable insight into what people really do and don't know.

-the ability to include links to web sites or specific documents during the "question review" process.

-the ability set up e-mail alerts. This will allow team leaders and other managers to be notified when scheduled assessment dates have been passed. Again, this will improve efficiency and save valuable time for managers.

June 2009 "Record month for new TNA customers"

ESP is pleased to announce a record month for new TNA customers. During the month of June 2009, eleven new local authorities and one new housing association signed up to use the market leading Training Needs Analysis system from ESP.

Making the product commercially attractive and allowing clients to customise the TNA to reflect their own policies and procedures are cornerstones of the success story. For more information on the TNA call 01494 431188 or e mail enquiries@espconsultancy.com

May 2009.......... Uprated Housing Benefit/Council Tax Benefit TNA Released

The new and uprated Housing and Council Tax benefits TNA has been released to clients. Not only has the content been updated, but the system now includes more questions on LHA and a new topic group entitled Intervention and Performance Measurement has been incorporated.

February 2009 ..........New pricing for TNA

ESP is pleased to announce that the price of the market leading TNA system has been cut to just £25 per user per year! This means that clients can use the product on a "little and often" basis, dramatically reducing the size of each assessment and making the whole process much more manageable.

October 2008.....English Housing TNA released

ESP has launched its new Housing Management TNA specifically for the English housing sector. Following the success of this product in Scotland, the questions and answers have been uprated to reflect the law in England. This product will be invaluable for LAs, RSLs and ALMOs. Call 01494 431188 for more information and a free trial.

September 2008......DIY TNA Released

At the request of numerous customers, ESP is pleased to announce that its market leading TNA system is now available in do it yourself format. Existing questions and answers can be modified and brand new ones inserted. This will be of particular interest to RSLs and ALMOs where it is essential to build a content library that reflects local policies and procedures. Like all our products, this is available on a free trial basis. Just call us on 01494 431188 or e-mail enquiries@espconsultancy.com

April 3rd 2008.......Elected member TNA released

ESP is pleased to announce the launch of a brand new Training Needs Assessment module (TNA) developed specifically for Elected Members in Scottish Councils.

This web based system, created in partnership with West Lothian Council, facilitates better utilisation of training budgets and forms part of a comprehensive Member Development programme.

For more information about this exciting new tool, contact Alison Flynn at our Glasgow office on 0141 423 4175.